Cookie Policy

Cookie Policy

Last updated: 15/07/2026

This Cookie Policy explains how TRIP A GO GO LTD (Company No. 15127689), of Dept 6134a 126 East Ferry Road, Canary Wharf, London, United Kingdom, E14 9FP (“Company”, “we”, “us”, “our”) uses cookies and similar technologies on the website at https://yourtripguides.com (the “Platform”). It should be read alongside our Privacy Policy, which explains more generally how we process personal data.

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They allow the Platform to recognise your device, remember your preferences, and operate certain features correctly. We also use similar technologies (such as local storage and pixels) that function in a comparable way, and references to “cookies” in this Policy include these technologies.

2. Categories of Cookies We Use

  • Strictly necessary cookies: required for core functions such as logging in, maintaining your session, remembering Wallet/checkout progress, and keeping the Platform secure. These cannot be switched off through our consent tool because the Platform cannot function properly without them.
  • Functionality cookies: remember your choices (for example, selected currency or display preferences) to provide a more personalised experience.
  • Analytics/performance cookies: help us understand how visitors use the Platform (for example, pages viewed and time spent) so we can improve performance and content. These are set only where permitted, generally on the basis of your consent.
  • Marketing cookies: used to measure the effectiveness of communications and promotional activity. These are set only with your consent.

3. Legal Basis

Strictly necessary cookies are used on the basis of our legitimate interest in operating a functioning and secure Platform, and because they are necessary to provide the service you request. Optional cookies (analytics, functionality beyond the essential, and marketing) are used only where you have given consent, in accordance with the UK GDPR and the Privacy and Electronic Communications Regulations (PECR). You may withdraw consent at any time with future effect.

4. Managing Your Cookie Preferences

Where available, you can set or change your preferences through our cookie banner or preference tool at any time. You can also control or delete cookies through your browser settings. Please note that blocking or deleting strictly necessary cookies may prevent parts of the Platform, including account login and the Wallet, from working correctly.

5. Third-Party Cookies

Third-party service providers we engage to operate or analyse the Platform (including hosting, analytics, and payment infrastructure providers) place cookies through the Platform. We do not control these third-party cookies directly; their use is governed by the relevant provider’s own policy. Details of specific third-party providers are identified in our cookie preference tool.

6. Retention

Cookies are retained for varying periods depending on their purpose — from the duration of your browser session (session cookies) up to a fixed expiry period (persistent cookies), after which they are automatically deleted from your device.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal or operational reasons. The updated version will be published on the Platform with a revised “Last updated” date.

8. Contact

If you have questions about this Cookie Policy, please contact us at info@yourtripguides.com.